<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-NG8Q3CC" height="0" width="0" style="display:none;visibility:hidden"></iframe>
What does my transfer status mean?

Updated 17 month ago

We'll always give you real-time updates on the status of your transfer and descriptions of what they mean. You can view transfer status by clicking on the particular transaction you want to track.

Successful:

  • We've received your funds and then successfully delivered to your recipient. Please note that most banks will deposit the money in the account within minutes, but some might take up to 3 business days.

Failed:

  • Your transaction could not be processed because we did not receive funds from your financial institution.

Canceled:

  • You canceled your transfer.

Processing:

  • Your money is on its way to your recipient. The status changes to "Successful" when the funds arrive in the recipient's account.

Requires Action:

  • We could not confirm receipt of your funds. In cases like this, we usually require you to let us know if you have made payment.

Can’t find what you’re looking for?

Still need help? Reach out to our support team here