Dangote Refinery IPO on Send App

General

Q: What is the Dangote Refinery IPO? A: The Dangote Refinery IPO is an Initial Public Offering that allows you to buy shares (ownership units) in Dangote Refinery. It is regulated by the Securities and Exchange Commission (SEC) and listed on the Nigerian Exchange Group (NGX).

Q: Can I buy Dangote Refinery IPO shares on Send App? A: Yes. Flutterwave has partnered with Chapel Hill Denham Securities (a licensed stockbroker) to enable you to purchase Dangote Refinery IPO shares directly on Send App — as seamlessly as making a payment.

Q: Who is Chapel Hill Denham? A: Chapel Hill Denham is an SEC-regulated, NGX-registered stockbroker and the broker of record for all IPO subscriptions made through Send App. They will handle all post-purchase communications, allotment, and investor services.

Q: Is this safe and legitimate? A: Yes. The offering is SEC-regulated, shares are CSCS-registered, and Chapel Hill Denham is a licensed broker. Flutterwave acts as the receiving agent for payments.

Eligibility

Q: Who can buy Dangote IPO shares on Send App? A: Any Nigerian with a valid Bank Verification Number (BVN) can participate, regardless of where they are in the world. Non-Nigerians can also participate through a nominee structure managed by Chapel Hill Denham. For now, only Nigerian nationals are able to buy shares directly on SendApp.

Q: Do I need a CSCS account to buy shares? A: No. If you don't have a CSCS (Central Securities Clearing System) account, one will be created for you during the purchase process. If you already have one, you can link it.

Q: What is a CHN? A: A CHN (Clearing House Number) is your unique investor identification number on the Nigerian stock exchange. It is linked to your CSCS account and is used to hold and track your shares.

Purchase Process

Q: How do I buy Dangote IPO shares on Send App? A: The process is straightforward:

1. Verify your identity using your BVN

2. Provide your Next-of-Kin details

3. Enter the amount you want to invest (you'll see a real-time share preview)

4. Confirm or create your CSCS/CHN details

5. Provide a bank account for future dividends

6. Select a payment method and complete payment

7. Receive a subscription confirmation

Q: Can I top up my subscription after the initial purchase? A: Yes. If you've already subscribed, you can top up your investment. Returning customers are routed directly to enter their desired amount without repeating the identity verification.

Q: What payment methods are accepted? A: You can pay using the payment methods available on Send App, including debit cards and bank transfers.

Q: Is there a minimum or maximum investment amount? A: Yes. Maximum amounts are enforced during the purchase flow. You'll see the applicable limits and a real-time share preview when entering your investment amount.

After Purchase

Q: How will I know my subscription was successful? A: You'll receive a subscription confirmation on-screen immediately after payment. You can also track your subscription status using your payment reference.

Q: When will I receive my shares? A: Share allotment typically takes 4–6 weeks after the offer window closes, as confirmed by Chapel Hill Denham.

Q: What happens if I'm not allotted shares? A: If the IPO is oversubscribed and you are not allotted shares (or receive fewer than requested), Chapel Hill Denham will communicate next steps directly to you. You may also contact our support for next steps.

Q: Can I get a refund after subscribing? A: No. Once your subscription is submitted and funds are settled, refunds are not available. Please ensure you're comfortable with your investment amount before confirming.

Q: How do I receive dividends? A: Dividends will be paid into the bank account you provided during the subscription process.

Q: Will I have to go to my investment app that uses my CSCS to see my shares? A: Because Send App is not a full-service securities broker or portfolio management platform, users will view their actual shareholdings and portfolio balances within their stockbroker’s app/platform or directly via the CSCS investor portal.

Q: How do I sell my shares later? A: After allotment, you can manage your portfolio (including selling shares) through the Invest Naija app or by contacting your broker. If a new CSCS account was created for you, Chapel Hill Denham becomes your broker. If you linked an existing CSCS account, contact your current broker.

Q: Who do I contact for post-purchase enquiries? A: Chapel Hill Denham is the broker of record for all post-purchase communications, including allotment updates, dividend queries, and portfolio management.